Viale Te, 13
Ticket office and information
Phone: +39 0376 323266
Administration, Library and Direction
Phone: +39 0376 365886
Website: Palazzo Te
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HOW TO GET HERE
From the railway station (B) you can travel on APAM lines: 8 / 4C / 4S / 4T
From Piazza Sordello (A) you can travel on APAM lines: 4T / 4S/ 4C / Te Shuttle Service
All APAM buses are equipped with a lifting platform and there is a voice announcement service for stops on urban routes. At the moment, in order to receive adequate assistance, notification of the intention to use the service is required no later than two working days before use.
For further information, please visit: APAM - Servizi per la mobilità
There are several parking areas near Palazzo Te, including reserved parking spaces (marked on the map). People with disabilities are allowed to arrive at the museum entrance by car and be dropped off there.
PALAZZO TE MUSEUM
Entrance to the building
The entrance to the museum is the same for all users and is equipped with a ramp. The ramp does not have a handrail and its slope means that assistance is required by manual wheelchair users.
The reception desk is high for a person in a wheelchair, but members of staff have been trained to cope with everyone’s needs.
The ticket office can supply a postcard with an embossed map of Palazzo Te, a set of Braille guides (to be returned at the end of the visit) and an audio-guide service upon payment of a fee.
The museum has two wheelchairs which can be requested for use depending on availability.
Ground floor: The entire route is level and allows visitors to admire the main rooms of the building.
At the beginning of the visit there is a room with tactile maps and a 3D model of Palazzo Te. Along the route there are tactile reproductions, with captions in Braille, of details of the frescoes that adorn the rooms.
The opening of the doors along the route may require the assistance of a guide or of the staff on duty.
There are seats along the route.
Access to the Cortile d'Onore is via a ramp and two steps without handrails.
First Floor: The itinerary on the first floor offers access to collections such as the Mesopotamian and Egyptian collections. It can only be reached via two flights of steep stairs. Once on this floor, the itinerary is not level and has some steps.
Work is in progress inside the building, so the information may be subject to change. We recommend that you check for any changes.
Courtyard of the Exedra and Apartment of the Secret Garden:
From the Loggia of David it is possible to enter the courtyard of the Exedra and reach the Apartment of the Secret Garden. There is a small step down from the loggia, which is easily overcome with assistance. Assistance may also be required with walking on the gravel paths outside.
The toilets at the end of the visitor route on the ground floor are accessible by people with disabilities (as indicated by law).
At the end of the visitor route on the ground floor, there is a bookshop with adequate space and staff trained to meet everyone's needs.
There is a café and a meeting space accessed (more easily) from the side of the building or from the Courtyard of the Exedra (gravel path). There are toilets in the area that are accessible by people with disabilities (as indicated by law).