National Archaeology Museum
Piazza Sordello, 27
Ticket office and information
Phone: +39 0376 352100
Website: Palazzo Ducale - Museo Archeologico
Clicking on the wheelchair user symbol takes you to a web page which offers information on the accessibility of the museum complex and contacts for information and assistance. (From your mobile phone, the page can be reached by opening the hamburger menu and clicking on “info” and then “hospitality”).
HOW TO GET HERE
From the railway station (A) you can travel on APAM lines: 4C / 4S / 4T / 12.
All APAM buses are equipped with a lifting platform and there is a voice announcement service for stops on urban routes. At the moment, in order to receive adequate assistance, notification of the intention to use the service is required no later than two working days before use.
For further information, please visit: APAM - Servizi per la mobilità
There are sveral parking areas very near the building, including reserved parking spaces (marked on the map). The paving in the car parks is cobbled and it is necessary to cover medium-long distance before reaching a pavement. Under certain conditions, such as the use of a manual wheelchair, this could be hazardous and/or uncomfortable.
NATIONAL ARCHAEOLOGY MUSEUM
The ticket office is the same as that of Palazzo Ducale and is located under the arches in Piazza Sordello. The reception desk is high for a person in a wheelchair, so you may need the help of a companion or to ask the staff on duty to leave their workstation.
Entering and exiting the building
The main entrance is in Piazza Sordello and is the same for all users. The exit is onto Piazza Castello, which is connected to Piazza Sordello by a cobbled ramp with a gradient of over 8%. It is possible to contact the staff of Palazzo Ducale to request access to the car park in Piazza Castello.
The visitor route inside the museum is fully accessible and there is a lift connecting all floors. However, due to the shape of some of the displays, it may be difficult on several occasions for people in wheelchairs or children, for example, to see the exhibits and the information system.
The toilets are accessible by people with disabilities (as indicated by law).
There are no additional facilities and there are no services to facilitate knowledge of the church by blind and visually impaired persons.